CANCELLATION AND REFUND POLICY: THERE ARE NO CANCELLATIONS. All payments are non-refundable unless otherwise directly stated. We regret that we cannot make exceptions for personal emergencies.
CONDITIONS: All prices are subject to change without prior notice until your reservation is confirmed. All prices published for each package are per person rates. Seller reserves the right to accept or decline any person as a member of its tour or to cancel a tour completely in its sole discretion. Seller reserves the right to cancel any reservation and will remit a full refund to the cancelled party. If the event is cancelled or postponed for any reason whatsoever, seller will refund to buyer all deposits paid by buyer not yet utilized by seller to purchase package components, and seller will use its best efforts to obtain refunds for any package components already purchased.
DISCLAIMER AND RESPONSIBILITY: Seller agrees to offer its services to Buyer as a purveyor of hotel rooms, ground transportation, air transportation, hospitality, and tickets for admission to major sporting and entertainment events. Seller is acting as an intermediary and/or agent for suppliers in selling event services or in accepting reservations or bookings for event services which are not directly supplied by Seller. Services provided in conjunction with these tours are rendered by suppliers acting as independent contractors and not as agents or employees of Seller. Seller therefore shall not be responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to Buyer or Buyer’s travel companions or group members.
Each Buyer(s) voluntarily assumes all risks and is advised to obtain appropriate insurance coverage against them. Each Buyer’s receipt of tickets, vouchers or program information from Seller shall constitute an acknowledgement of and consent to these terms and conditions as well as an agreement to convey these matters to all travel companions or group members. The Buyer, by engaging Seller and making deposits and/or full payment for any tour or other arrangements, acknowledges the position of Seller as described above and agrees to hold Seller harmless as a result of Seller’s effort to provide Buyer with arrangements requested on its behalf.
PAYMENT or DEPOSIT: Full payment is due at the time of booking in order to confirm reservation. Our intention is to provide you with the package you have purchased, at the price in effect at the time of the booking. Payments must be made in the form of agency check, cashier’s check; MasterCard, Visa, American Express and Discover. Buyer’s authorization to use credit card number for deposit and/or final payments indicates Buyer’s complete compliance with these Terms and Conditions, whether or not you have actually signed the appropriate draft. Verbal authorization of your credit card confirms the reservation. If payments are not received by the due dates, the event services to be provided may be considered null and void at the sole discretion of Seller and any payments to date will be forfeited.
PHYSICAL DISABILITY: Any physical disability that may require special attention or treatment must be reported in writing when the reservation is requested so that appropriate arrangements can be made.
TAXES: Included are all presently known government and local taxes on included services.
SEATING: Elite Group Tours will make every effort to meet your seat requests. However, PREMIUM tickets may not always be located in the same section and we cannot guarantee that you will be seated next to everyone in your party.